| General Information


At Fuel Express, we know that if you don’t already use fleet fuel cards, you may have a lot of questions about them. That’s why we put together a guide of our most frequently asked questions when it comes to fleet fuel cards:

Q: Can I set spending limits?

A: Yes. You’ll be able to set both spending limits and purchase limits so that your drivers won’t be able to spend more than you want them to and they won’t be able to buy things that you don’t approve of.

Q: Do I need to save my receipts?

A: No. Since all of your fleet fuel card activity is tracked, you’ll be able to view the time, day, and location of each purchase your drivers make. This means that you won’t have to collect and document paper receipts.

Q: When do I have to pay the balance(s)?

A: Unlike credit cards, fleet fuel cards don’t have a “rolling balance,” which means you’ll have to pay off your fleet fuel card balance every week or month.

Q: Will I be able to track my drivers?

A: Yes. With our GPS solutions, you’ll be able to track each vehicle and view important details like idle-time, speed, odometer readings, and more.

Q: At how many gas stations can I use my fleet fuel card?

A: A fleet fuel card from Fuel Express is good at over 230,000 gas stations nationwide including popular ones like Sonoco, 76, BP, Shell, Wawa, and more.

Q: Will there be an interest rate?

A: Unlike credit cards, fleet fuel cards don’t charge you an interest rate.

Q: Can I access my account online?

A: Yes. Each fleet fuel card will be tied to its own online account where you can view purchases, driving history, and more. Simply log in to view the details.

Q: Who do I call if I run into a problem?

A: Our toll-free customer service hotline is available 24 hours a day, 7 days a week, so no matter when you run into trouble or have a question, we’ll be able to help.

Q: Are there security features?

A: Yes. We track the activity of each fuel card and if we notice that its recent activity doesn’t match its history, we’ll notify you immediately in case there has been an issue of loss or theft.

Q: Can I use my fleet fuel card at the pump?

A: Yes. All you have to do is swipe your fleet fuel card and you’ll be able to fill up in seconds. This saves you the time and trouble of having to wait in line to pay for your fuel.

If you’re interested in Fuel Express’ fleet fuel cards for your drivers, simply take a minute and fill out our online form.